Privacy Policy

This Privacy Policy explains how Shakhanadha collects, uses, stores, protects, and shares user information when you use our mobile application, website, dashboards, tools, or related services.

By using Shakhanadha, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the app.

1. About Shakhanadha

Shakhanadha is an investment portfolio tracking and trading performance analytics application. The app allows users to monitor manually added trades, trading performance, positions, profit and loss, strategy performance, market snapshots, charts, and watchlists across asset classes such as forex, crypto, commodities, and other global markets.

Shakhanadha is a tracking and analytics tool only. We do not provide financial advice, investment recommendations, portfolio management, trading signals, or guaranteed returns.

2. Information We Collect

Account Information
When you create or use an account, we may collect your name, email address, phone number, login details, profile details, and account preferences.

Manually Added Trading and Portfolio Information
Shakhanadha may collect and store trading and portfolio information that is manually entered by you or added by the developer/admin team on your request. This may include trade symbol or asset name, buy or sell direction, entry price, exit price, trade date and time, profit and loss, open and closed positions, strategy notes, watchlist information, portfolio history, and performance history.

The app does not automatically connect to your broker, exchange, trading account, or wallet for syncing trades. Any trade information shown in the app is added manually by the user or by the developer/admin team based on information provided by the user.

Support and Developer Request Information
If you contact us to add, correct, or update trades or portfolio information, we may collect the information you share with us through email, chat, forms, or other support channels.

Device and Usage Information
We may collect technical and usage-related information such as device type, operating system, app version, IP address, crash logs, diagnostic data, session activity, and app feature usage.

Market and Watchlist Data
We may store information about the markets, symbols, currencies, commodities, crypto assets, or other instruments that you choose to view, follow, or add to your watchlist.

Communication Information
If you contact us for support, feedback, complaints, or queries, we may collect your name, email address, message content, attachments, and other communication details.

3. Information We Do Not Collect

Shakhanadha does not collect or access the following:

• Broker or exchange login credentials
• Trading account or crypto wallet passwords / private keys
• Bank account passwords, UPI details, or payment card details
• Automatic broker or exchange transaction history
• In-app purchase or subscription payment information
• Contacts, SMS, call logs, microphone, or camera data unless specifically required for a clearly disclosed feature

We do not sell your personal information.

4. How We Use Your Information

• To create and manage your account
• To display manually added trades and portfolio information
• To track trading performance and profit/loss history
• To generate analytics, charts, reports, and dashboards
• To maintain watchlists and market preferences
• To help the developer/admin team add or update trades when requested by the user
• To improve app features, performance, and user experience
• To identify and fix bugs, crashes, and technical issues
• To provide customer support
• To send important account, service, security, or app-related updates
• To prevent fraud, misuse, unauthorized access, or abuse of the app
• To comply with legal, regulatory, and policy requirements

5. How We Share Information

We do not sell your personal information. We may share limited information only in the following situations:

With Service Providers
We may work with trusted third-party service providers for hosting, cloud storage, analytics, crash reporting, authentication, customer support, notifications, and app performance monitoring. These service providers are allowed to process information only for the services they provide to us.

With Developer/Admin Team
If you request manual trade entry, correction, support, or account assistance, authorized members of the Shakhanadha developer/admin team may access the information needed to complete your request.

For Legal or Safety Reasons
We may disclose information if required by law, regulation, legal process, court order, government request, or to protect the rights, safety, and security of users, Shakhanadha, or the public.

Business Transfers
If Shakhanadha is involved in a merger, acquisition, restructuring, sale of assets, or transfer of business, user information may be transferred as part of that transaction, subject to this Privacy Policy.

6. Data Security

We take reasonable technical and organizational measures to protect user data from unauthorized access, misuse, loss, alteration, or disclosure. These measures may include secure servers, encrypted transmission where applicable, access controls, authentication protections, monitoring, and regular security improvements.

However, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as necessary to provide the app and related services, maintain your account, provide support, comply with legal obligations, resolve disputes, prevent fraud, and enforce our terms.

If you request account deletion, we will delete or anonymize your personal information unless we are required to retain certain information for legal, regulatory, fraud prevention, security, or legitimate business reasons.

8. Account and Data Deletion

You may request deletion of your account and associated personal data by contacting us at:
info@shankhanadha.ai

Please include the email address linked to your Shakhanadha account so we can process your request. After receiving a valid deletion request, we will take reasonable steps to delete or anonymize your personal information, subject to legal and operational requirements.

9. Your Choices and Rights

Depending on your location and applicable laws, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your data
• Withdraw consent where applicable
• Opt out of non-essential communications
• Request a copy of your data, where applicable

To exercise these rights, contact us at: info@shankhanadha.ai

10. Third-Party Services

Shakhanadha may use third-party services such as cloud hosting providers, analytics tools, crash reporting tools, authentication providers, customer support tools, and market data providers. These third-party services may collect or process limited information as needed to provide their services. Their use of information is governed by their own privacy policies and terms.

We are not responsible for the privacy practices of third-party services that we do not control.

11. Financial Data Disclaimer

Shakhanadha helps users track and analyze trading and investment performance. Any information shown in the app, including charts, market snapshots, watchlists, trade logs, profit and loss, portfolio details, or analytics, is for informational and tracking purposes only.

Shakhanadha does not provide investment advice, financial planning, tax advice, legal advice, portfolio management, trading signals, or any guarantee of profit or returns. Users are fully responsible for their own trading and investment decisions.

12. Children's Privacy

Shakhanadha is not intended for children under the age of 13 or the minimum age required by law in your country. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without proper consent, we will take reasonable steps to delete it.

13. International Data Processing

Your information may be processed and stored on servers located in countries other than your country of residence. By using Shakhanadha, you understand that your information may be transferred, stored, and processed in locations where data protection laws may differ from those in your jurisdiction.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date at the top of this policy. If changes are significant, we may notify users through the app, email, or other reasonable means.

Your continued use of Shakhanadha after the updated Privacy Policy becomes effective means you accept the revised policy.

15. Contact Us

For questions, concerns, privacy requests, or data deletion requests, contact us at:

App Name: Shakhanadha
Developer / Company: Shakhanadha AI
Email: info@shankhanadha.ai
Website: shankhanadha.ai